Knowing that someone is on the end of the phone to resolve your day to day IT issues gives you peace of mind and allows you and your staff to get on with running your business. Many companies choose to use internal IT support, sometimes because that is the approach they have always taken.
When a company grows, this can become an overhead as you need to employ more people full time to manage the workload but chances are they will not be fully utilised (unless you have doubled in size as a business!).
For many smaller business, it simply isn’t an option to employ someone full time to respond to their IT queries as it isn’t financially viable. The last thing a small but ambitious business owner needs to worry about is fixing or maintaining their IT systems at the time expense of working to grow the company.
It isn’t just day to day IT support that businesses need. When they have an upgrade or new services to roll out there will be a need for IT resource to deliver the systems and, again, these resources are unlikely to be available in-house to deliver.
There are many flexible ways to address the above challenges for all business sizes – from someone to answer your calls and fix day to day problems to temporarily deploying a small project team to manage your IT change requirements – and Fortis Greene can help.
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